How to Ethically Deal with Difficult Clients

        
  
     
Legal Area:        Legal Ethics Professional Responsibility
Total Credit Hours:        1.00
Ethics Credit Included:        1.00
Registration Fee:        $25.00
Course Materials:        textaudiovideo
Session END DATE:        09/30/2018
Information:        
  

** available at any time of day and in time increments convenient to you through date referenced above **


CLEonline.com, together with the Austin Bar Association, are pleased to present a special online CLE course in the area of legal ethics and professional responsibility. Regardless of one's legal practice area, all attorneys will inevitably cross paths with the "difficult" client. In this presentation, a panel of attorneys will explain how to identify the different types of difficult clients (from "The Bargain Shopper" to "The Conspiracy Theorist") and whether (or not) you should accept the representation. The panel discussion will also cover tips for the best way to deal with and effectively manage these difficult clients as well. This course features streaming video and audio (as well as downloadable MP3 audio) presentations from a live CLE seminar on this topic that was originally conducted by the Austin Bar Association on May 27, 2016. You can access this presentation on demand at any time during the course of the seminar session.



Some of the subjects for this course include:


  • Identifying the Difficult Client:

        "The Bargain Shopper"

        "The Beauty Contest Judge"

        "The Internet Lawyer"

        "The Malleable Spouse"

        "The Serial Client"

        "The Broke Client"

        "The Hermit/Blamer"

        "The Principled Client (its not about the money)"

        "The Unrepentant Crook"

        "The Liar"

        "The Conspiracy Theorist"


  • Should You Accept the Representation?

  • Tips for Dealing With the Difficult Client

  • Managing the Difficult Client


  • The speakers for this course are:


    Craig Hopper, who is an attorney with the firm of Hopper Mikeska, PLLC.
    Mr. Hopper specializes in probate and estate planning law, and he is board certified in these practice areas. He represents fiduciaries and beneficiaries in estates of all sizes, and he can often be found advocating for his clients in the courtroom on various matters. Craig has focused exclusively in the areas of probate and estate planning law since serving as Law Clerk for the Hon. Guy Herman of Travis County Probate Court No. 1. Craig is listed in 'The Best Lawyers in America', and is a frequent author and speaker at continuing legal and judicial education programs. He also serves as a mediator for complex probate and guardianship disputes. EDUCATION: Duke University School of Law (J.D., 1995) and University of Texas at Austin (B.A. with high honors, Plan II program, 1990).  An extensive biography for Mr. Hopper may be found on his firm's website.


    Trevor Taylor, who was with The Law Office of Trevor A. Taylor.
    Trevor Anthony Taylor, passed away on January 23, 2017 at the age of 47 years. As a trial lawyer with a solo law practice, Trevor loved the law. He was a tireless advocate for his clients and a true believer in our civil justice system. Trevor graduated from U.T. Austin with a degree in Economics and J.D. from the U.T. School of Law. Trevor also held a master's degree from Harvard. He was a past president of the Capital Area Trial Lawyers Association, a board member of the Texas Trial Lawyers Association, a member of the American Board of Trial Advocates and the Lloyd Lochridge Inns of Court. Trevor Taylor's obituary may be found on the American Statesman website.


    Kellie Bailey, from the Law Offices of Kellie M. Bailey, PC.
    Education: St. Mary School of Law - 1993 and University of Texas BA in Psychology - 1990. Professional Memberships and Achievements: Austin Criminal Defense Lawyers, Texas Criminal Defense Lawyers, Women and the Law, Texas Bar Fellow, and 'Thompson Reuters Rising Star'.  An extensive biography for Ms. Bailey may be found on her firm's website.




    ACCREDITATION INFORMATION


    This course is approved for credit by the MCLE Committees of the STATE BAR OF TEXAS and the STATE BAR OF CALIFORNIA (MCLE Provider #8648).
    These are not self-study credits, but rather 'participatory' credits as you would receive for attending a traditional, live CLE seminar.


    In addition, regular CLE credits for this seminar may also be available in a number of other states through CLE Reciprocity, such as FLORIDA, or as an "Approved Jurisdiction", such as TENNESSEE.  * Please check with the Tennessee State Bar for accreditation information.


    If you are new to CLEonline.com and you would like to register for this course, please click this link to see some brief instructions on how to 'SIGNUP' as a new user and register for this (or any other) seminar. If you were given a Discount Code for this course, be sure to enter it on the CLEonline.com Shopping Cart page once you have added this course to your shopping cart and click the 'Update' button.


    PLEASE REMEMBER-- All of our online CLE courses are covered by our 'Full Satisfaction' guarantee. If for any reason you are dissatisfied with this or any other CLEonline.com seminar, we will gladly issue you a prompt refund. Thus, you have nothing to lose in trying one of our convenient online CLE seminars. If you have never participated in an online course before, we think you'll be pleasantly surprised!